Citizens Ratings: Shaping Better Governance Together.

Private Companies & NGOs FAQs

Find answers to common questions below

Why are private entities included?

To promote accountability and ethical business/service practices.

What criteria are used to rate companies?

Customer service, corporate social responsibility, ethics, pricing, transparency.

Can companies respond to customer feedback?

Yes, through the contact us form.

What if a competitor posts fake reviews?

You can report suspected abuse for investigation.

Can NGOs be rated on project impact?

Yes, especially on transparency, community engagement, and outcomes.

Can a company advertise on the site?

Only verified businesses with a positive rating history can apply.

Will my business be removed if poorly rated?

Use our compare feature to view side-by-side evaluations and ratings.

Can I ask for public re-rating after major improvements?

Yes, but subject to review by moderators.

All FAQs